In today's supply chain industry, Reverse Logistics (returns) has always been a pain point for all types of companies, especially those with heavy e-commerce sales. While typically viewed as a dreaded cost center in most companies, this work area can actually enable organizations to stay more competitive and increase customer service by utilizing best practices. To help companies process returns more efficiently and with improved customer service, Johnson Stephens Consulting (JSC) presents the 5 Best Practices for Reverse Logistics. These practices include the following:
- Smart return labels
- Sorting product by category
- Utilizing organized workstations
- Smart staffing
- 5S methodology
To discover more in-depth opportunities to enhance your returns processing, like expediting inventory back to stock, allocating the right space by function, and implementing an improved process and design, please contact us today for a thorough reverse logistics analysis and assistance effort before peak season returns.
Johnson Stephens Consulting is a supply chain operations consulting and integration firm that provides practical, interactive, consulting assistance to retailers, wholesalers, e-commerce/direct to consumer companies, 3PLs, and consumer products distributors. Our focus is to provide our clients with the most cost-effective, service focused solutions for supply chain operations. Services include supply chain strategy, supply chain execution systems, facility design and implementation, and operations improvement.
Founded in 2003, JSC professionals have completed over 400 projects and served over 200 different organizations.
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