This JSC Newsletter focuses on LMS (Labor Management Systems) related issues within a distribution center. The newsletter uses Quiksilver and Marc’s as examples of how an “Innovative LMS Implementation Plan Keys Successful Initiatives."
Key discussion points:
- Johnson Stephens Leads LMS Deployment Projects
- Orientation Meetings for Management and Associates is Critical
- Process Improvement Initial Observations
- Developing the Engineered Standards
- Training is Key for LMS to SuCCEED
- Improvements and Benefits are Realized
Quiksilver, Inc., with headquarters in Huntington Beach, California, is a leading international outdoor sports lifestyle company that designs, produces and distributes a diversified mix of branded apparel, footwear and accessories. The company’s Quiksilver, Roxy, DC, Lib Tech and Hawk brands are synonymous with surfing, skateboarding and snowboarding enthusiasts. Quiksilver’s Americas distribution center, located in Mira Loma, California, is a 683,200 square foot facility that contains 175,000 SKUs and processes between 150,000 and 200,000 units per day. The facility has 500 employees and operates two eight hour shifts daily, Monday through Friday.
Marc’s (Marc Glassman Inc.) is based in Middleburg Heights, Ohio, and operates a chain of 62 discount drug/grocery stores in northern and central Ohio, primarily the Cleveland, Akron, Canton, Youngstown and Columbus regions. The company also has a six store chain in Western Connecticut. Marc’s main DC totals 1.2 million square feet, contains 18,000 skus, and is spread over 56 acres in four buildings in a Cleveland suburb (Brook Park). The site has 340 employees and the DC operates around the clock almost six days per week. The company also operates a 125,000 square foot Produce DC facility in Ohio and another 125,000 square foot DC in Connecticut for the local stores. “Our basic inventory includes brand merchandise in the groceries, health and beauty, dry goods and general merchandise categories,” explains Bob Guddy, Vice President, Distribution. The main DC utilizes a HighJump Warehouse Advantage WMS, Vocollect voice picking software solution, and a Kronos time and attendance system.
About Johnson Stephens Consulting
Johnson Stephens Consulting is a supply chain operations consulting and integration firm that provides practical, interactive, consulting assistance to retailers, wholesalers, e-commerce/direct to consumer companies, 3PLs, and consumer products distributors. Our focus is to provide our clients with the most cost-effective, service focused solutions for supply chain operations. Services include supply chain strategy, supply chain execution systems, facility design and implementation, and operations improvement.
Founded in 2003, JSC professionals have completed over 400 projects and served over 200 different organizations.
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