Supply Chain Brain’s Bob Bowman interviews Steve Johnson, Managing Principal of Johnson Stephens Consulting, in detail the recently implemented new Neiman Marcus East Coast Distribution Center in Pittston (Wilkes-Barre), Pennsylvania. The interview specifically focuses upon how Neiman Marcus went about the process of site selection, planning, design and implementation of their new facility. This facility enables the highest levels of service that customers expect of this leading retail luxury brand. Five luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call, Horchow, and Mytheresa — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home. In addition to our websites and catalogs, we have 43 Neiman Marcus stores across the United States, two Bergdorf Goodman stores in Manhattan, 24 Last Call locations, and one Mytheresa location in Germany. The Neiman Marcus experience at our stores is closely integrated with a premier online platform that accounts for over a third of our sales today. Our digital capabilities combined with a robust international business create an international footprint that positions us for growth. We continue to stay true to the principles of our founders while reinventing the shopping journey for the luxury customer of today and tomorrow. SupplyChainBrain is the world’s most comprehensive supply chain management information resource. In addition to providing complete coverage of all fundamental supply chain principles, SupplyChainBrain identifies emerging trends, strategies and best practices, forward-thinking ideas, cutting-edge solutions and the latest innovations – and continues to write and report on these as they evolve and mature. About Johnson Stephens Consulting Johnson Stephens Consulting is a supply chain operations consulting and integration firm that provides practical, interactive, consulting assistance to retailers, wholesalers, e-commerce/direct to consumer companies, 3PLs, and consumer products distributors. Our focus is to provide our clients with the most cost-effective, service focused solutions for supply chain operations. Services include supply chain strategy, supply chain execution systems, facility design and implementation, and operations improvement. Founded in 2003, JSC professionals have completed over 400 projects and served over 200 different organizations. Click here to see our full list of supply chain services. For more info about how JSC assisted Neiman Marcus in the Site Selection, Design and Implementation of their East Coast facility, contact: 678.842.9114
info@JohnsonStephens.com