MILWAUKEE, WI – (BUSINESS WIRE) – The Bon-Ton Stores, Inc., announced the grand opening of its 743,000 square-foot state-of-the-art direct-to-consumer fulfillment center. The facility, which began transitioning fulfillment operations in June, was designed with the customer in mind and supports the company’s expanding e-commerce business and aggressive omni-channel growth. Johnson Stephens Consulting provided design, site selection, MHE implementation and WMS integration services for the new facility.
The fulfillment center, based in West Jefferson, Ohio, is centrally located for the Bon-Ton family of stores, which operates in the Northeast, Midwest and upper Great Plains. The facility is expected to improve efficiency and accelerate delivery time for customers. The consolidation of five e-commerce distribution centers into one highly automated fulfillment center offers a significant expansion to the company’s shipping capacity with an estimated 350,000 orders per day at its peak during the holiday season.
“Our goal is to ensure extraordinary service to our customers. The facility was designed to improve operational efficiency and enhance the overall customer experience from beginning to end. This new state-of-the-art facility was critical to accommodate the rapid growth we are experiencing in our e-commerce business. This project could not have been completed without the expertise and support of our partners including Johnson Stephens Consulting,” said Kathryn Bufano, President & CEO, The Bon-Ton Stores, Inc.
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