Video: The Future of Returns
Reverse logistics has been a growing challenge for fulfillment centers in recent years due to the rapid growth of eCommerce. And now, due to the COVID-19 pandemic, we can expect record-setting returns this holiday season. This video answers your most commonly asked questions and shares best practices to make sure that your company is prepared to handle reverse logistics now, this holiday season, and in the future.
Speakers:
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- Caleb Thompson – Director of Business Development Southern Operations, Hy-Tek Integrated Systems
- Josh Duane – Director of Sales Southern Operations, Hy-Tek Integrated Systems
- Ray DeMelfi – Vice President of Consulting Services, Johnson Stephens Consulting

Hy-Tek is the premier single-source provider of material handling solutions for a wide range of industries including manufacturing, distribution, retail, construction, food, electronics, and automotive. Since 1963, Hy-Tek and its best-in-class industry partners—including manufacturers of industrial equipment; conveyor systems; automated storage and retrieval systems; rack, and shelving—have been providing customers large and small with turnkey solutions. From customized one-of-a-kind handling and storage systems to pre-assembled buildings and off-the-shelf products—Hy-Tek’s experienced team of engineering, sales, operations, and project management professionals partner with customers to help enhance productivity, streamline processes, and boost profitability.
About Johnson Stephens Consulting
Johnson Stephens Consulting is a supply chain operations consultancy that provides clients with cost-effective, service-focused solutions. Opportunities include logistics network optimization, facility planning & design, WMS, TMS & LMS services labor-management engineering, LEAN distribution, and operations excellence. Since 2003, JSC professionals have completed over 400 projects and served over 130 different retailers, wholesalers, e-commerce/direct to consumer companies, 3PLs, and consumer product distributors.
For more information about the future of reverse logistics, contact:
678.842.9114
info@johnsonstephens.com
Click here to see a full list of our service offerings.